Get matched with top brick or stone fireplace repairers in Old Saybrook, CT

"The company rapidly responded to the service request and booked an appointment with me in a timely fashion. Technician, John, arrived on time and did call 20-30 minutes prior to arrival. He was polite, profession and respected the property. Quickly diagnosed the issue and provided me with several options after showing me and explaining the issue with the fireplace. Fortunately the parts were in his truck and he was able to quickly effect a repair. Everything was cleaned up and he even cleaned the fireplace glass insert (this is a natural gas fireplace). I am very pleased with this company's professionalism from start to finish. I will be keeping them on file should another issue arise. Thank you Chimney Experts for your assistance!!"

"I had to have my chimney repaired. I had to have some brick work done on the chimney and I needed a cap. I called North American Chimney because I had them out to clean my chimney before and they did a nice job. I called and made an appt. The technicians came out to take a look and gave me a price for a cap and brickwork. I was pleased with the price and I told them to do the job. They did the work that day and I was so happy. The technicians were very professional and knowledgable. I would recommend them to anyone that needs Chimney work as well as fireplaces and many other services."

"The second time I have used Pacific Stone and Tile in lass than a year and my experience this time was just as fantastic as the first time. very reasonable price and the final product looks better than we had visioned. Sal came out and explained all issues and keep me in the loop with updates as our quartz was backordered. The crew was meticulous with their measurements, making sure no gaps were showing due to sloping floors or crooked walls. They were very thorough with the install. You can tell immediately the pride Sal and his crew take in their work. The installers were as friendly as the owner, they kept the area clean and and were very considerate of me and my family. I plan on using Pacific Stone and Tile every time I need countertops."

"He is a very good craftsman and is very enthusiastic about his trade. He is a relatively young person and his love for his work definitely shows in his end product. He is very thorough, provides good suggestions and recommendations. He is also very accomodating and uses good quality materials. I would recommend him to anyone, and would use him again."

"Cleaned gas diffuser and relit pilot light in gas fireplace"

"Great. They Aldo power washed two sides of the home and our stone deck"

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Cutting stone makes this a messy job due to the dust created.  However, Larry & Jason did everything possible to keep the dust down and the final product was beautiful and more than we could have hoped for!  We are extremely happy and satisfied with the timeliness and quality of the work.          

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"Edwin was on time and preformed exactly what was discussed. He installed a new chimney insert and re-pointed the chimney. The work came out excellent! I would hire him again and recommend his team to anyone who is interested in this kind of service."

"I had 2 major jobs done by Vista with mixed results:
1) In early 2015, we sat down with Brian (the owner) and he gave us an estimate on replacing the roof and repairing portions of the cedar shakes on our house that had rotted.  The estimate included removing our gutters and then putting the same gutters back up.  It also included repairing the frame of an attic window that had started to rot and adding baffles to the attic for venting.  The roofing was done in March 2015 and went relatively well other than the fact that the crew chief had forgotten his cell phone and didn't have the contract on him.  He pulled down the front gutters and, rather than saving them to put them back up, he trashed them in the dumpster.  A different crew came several days later to do the window, shakes, and baffles.  Dave, the chief of this second crew, was short baffles and had to go out and find some more even though photos were taken of the attic prior to the job for just this reason.  The shakes were done, but one section near the gutters looked awful.  I had to call and complain, and the shakes were fixed during the second major job below.  Finally, Dave came a different day to replace the gutters that had been thrown out.  It quickly became very clear that the crew does not communicate well with whoever it is that draws up the contract/estimate and whatever was discussed during the estimate process is not well communicated to the crew.  Lots of back and  forth phone calls to get things right.  In the end, though, Vista replaced the old gutters with new gutters for free since trashing them was their fault.  They also found a replacement attic window for me for free.  The roof / gutter / window job ended up lasting for close to a month, and the dumpster was in our driveway for this entire time. Dave was a very friendly crew chief and kept us informed as best he could, but he would have left the cedar shake repair in a condition that was not acceptable.  Once we complained and sent pictures, a plan was put in place to fix this.  So, the communication was pretty bad, and there were some decent-sized hiccups, but Vista worked hard to make things right in the long-run, and I feel like I got a good deal for (ultimately) pretty good quality.  Tough to say whether I would hire them again -- they need to fix this communication issue so jobs go more smoothly.  This work cost about $11,000.
2) The second major job was in June 2015, where Vista replaced an entire wall of cedar shakes.  This time, Gladimir was the chief and he seemed to be the shake expert.  He did a great job and repaired the spots near the gutter where the previous work had been sub-par.  We supplied the shakes and painted them before Gladimir and his helper installed them.  We were very happy with this job.  This work cost about $1300.
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"It has been six months since we had our roof done and have had no problems so far. We are really happy with the appearance of our new roof! The before and after of the house is a huge difference! There were no surprise prices or add-on's at the end of the transaction. He even fixed our rusting chimney cap and decided not to charge us for it."