Get matched with top heat pump installers and replacers in Strasburg, OH

"We first had a virtual call to determine the type of whole house humidifier I would need. We were then given a quote via email. And then one of their professionals came to the house to install it, exactly when they said they would. Everything was very easy and smooth."

Since 1992, GMC Pros has been the premier choice for reliable heating and cooling solutions throughout Stark County and Northeast Ohio. As a veteran-owned, family-oriented business, we understand the a broken furnace or AC is a disruption to your home comfort and safety.\n\nWe specialize in residential service, repair and full-system installations, working with top-tier brands like Amana, Trane and AprilAire. Our technicians are trained to provide honest, transparent consultations without the pressure of unnecessary upselling. Whether it's a middle of the night emergency or a high-efficiency system upgrade, we treat your property with the same respect we'd show our won.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

We specialize in handyman services, home repairs, home improvements, painting, ceiling fan installs, TV mounting, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!

"He found the problem right away and had the part on hand. He replaced the compulator with no problem and assured me the furnace would run ok. He inspected the furnace and let me know there were no other issues."

"The old green monster (Niagara)gave up the ghost after many yrs of faithful serviceon one of the coldest days. Called a few heating services but they were the first to respond and supply an Eta. Service arrived when expected and diagnosed problem but because of the age no parts available. Was able to bandaid the problem so had heatSalesperson arrived that night during a snowstorm so I could get the replacement the next day. Installation techs arrived next day. Can't say enough about Jeff and Eddie--was not an easy job to remove that old cast iron furnace and the cement pedestal. Explained the new furnace and thermostat. Very professional and left the basement cleaner than how they found it. As this was an urgent situation did not have the luxury of investigating costs but I feel that the price was fair for all the labor involved.
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"They are very knowledgeable and they installed the furnace and hot water tank and did a great job doing it."

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

"I was ashamed that I had not had my dryer vent looked at in twenty years. Especially as it runs from one side of the house to the other.The serviceman told me there would be a really large pile of fluffwhen he had cleaned it.   Believe it or not there was hardly any.  However, I would not recommend that you leave it that long - I was just very lucky.   This company comes highly recommended.
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"The last was a rental company that we have and we used them for an air conditioning and heating system. It was Bototach Mechanical. It’s been a good program for us. They’re very responsive. I don’t know what the thought process was. My husband said, well let’s try these guys and so we did. We have an older home and it’s proved to be a very good deal. The quality has been pretty good, so I would give them an A for the quality. I will give you one helpful hint though. If the company decides they want to replace an appliance, you need to call them and negotiate with them because you can upgrade, but you need to talk to them in person not just do it over the internet."