Get matched with top brick or stone fireplace repairers in Tacoma, WA

"Very well. Service technician showed up on time. He explained repair that needed to be done. Showed me before and after pictures of work. Excellent job! I would definitely recommend Puget Sound Pro Services to family or friends."

"After interviewing three contractors, I chose Ryan (owner of J&R) because we had a good rapport, he offered the best suggestions on project specifics, and he was willing to negotiate price (some) and payment schedule. He and his team (Reese, Jake, Andrew) were quite knowledgeable and professional, and open to my questions and requests. Ryan let me purchase additional yards of soil beyond what was needed for the project, at his cost, and had his guys spread it for me - very nice. Once the project was done, I discovered a few loose ends, and they were quick to come back and take care of them. The finished retaining wall and leveled yard look great, although I'm not thrilled with the steps (see below). Overall, a good experience, and I would probably hire J&R again or recommend them to others. That said, there were a few bumps along the way, some of which are normal for a construction project but others seemed avoidable. - The project estimate was 8-10 days but ran into a third week. One problem was they didn't reserve the equipment they needed to get started, which caused a 3-day delay. But even when all the equipment and materials were there, they worked short days. The first week, very little got done, nobody was there more than a couple hours a day. The second week, they only worked 3-5 hours a day - until the end of the week, when the project should be complete, but was only half done, so they started working more. But not once was there an 8-hour day. The project would have been completed sooner with more productive days. As a project manager myself, I found this annoying, esp. when the extra days impacted my personal life and business. - They didn't talk to me about how the stairs would be laid down the hillside, and I'm not pleased with the result. Not what I expected, and I hope I don't scrape my legs or trip down them. My older, existing stairs at the other end of the wall may not look as nice but are more functional than the new, $1000 steps. - The finish and cleanup was incomplete. They didn't properly finish the end of the wall (capstones), they dumped green waste and leftover gravel in inappropriate locations, and they left part of my lawn (their staging area) a mess - gravel and debris, damaged areas. This necessitated a return visit the following week to address these issues, which were then completed to my satisfaction."

"Fabulous! We are extremely happy with our back porch. It’s beautiful and well built."

"Disappointed. Sound Tile and Grout was on the pricer side and I definitely did not feel that I received what I paid for. Part of the initial install was done poorly (more joints than necessary, see picture) and required the provider to return to reinstall portions of the tile which I was charged extra for. The provider did not clean up at the end of each day nor was the area thoroughly cleaned after the job was completed. The provider left pieces of tile on our front sidewalk and a track of dirt and debris down our stairwell. Grout haze was also not fully removed. At the end of the day the completed install did turn out well, but I would not recommend this company due to the above concerns."

"Chris and his team did an excellent job rebuilding our chimney. He is an excellent communicator and great at managing expectations with zero BS. Thanks again, Chris!"

"Went really professionally and smoothly"

"I paid $400 for a deep cleaning for each of my 2 chimneys. I also paid $300 to reseal the double-sized chimney top on the roof and $100 to seal 1 fireplace interior. All of that came out to $1200 - their services were finished quickly and thoroughly and cleaned up completely"

"It went incredibly well. Ray Lopez, General Sales Manager, was absolutely wonderful to work with. He was professional, always responsive, friendly and a delight to work with. He was always accommodating and answered all of my many questions promptly. He had some fantastic ideas, e.g. a stone bench, and dark paver trim for the border, which totally enhanced the beauty of the final result. He got us on the schedule early and the job was completed in record time. It turned out better than I'd ever hoped for. The pavers are gorgeous and look even better after it rains! I have use of my front yard for morning coffee or a place to sit and relax in the evening. Every day I look at it and smile because it has completely transformed our front entry, made it functional and infinitely more attractive. Everyone who has come by to see the job (neighbors, friends, even the mail carrier) has commented on how beautifully it turned out. This is one of the very best contractors I have ever worked with. Per their claim, they were On Time, On Budget, and Done Right. I would recommend them to anyone and will definitely have them do more work on future paving projects."

"This guy came out and he absolutely nailed what was wrong. It was a so much experience. He was determined to match my shingles so it took another week or two to get all the stuff we wanted done. I think the shingles were done in Vancouver and that's perfectly left me the rest of the shingles just in case I have something else going on later. He just knew what he was doing and the price was really good. The people working there are five stars. I had another skylight that leaked and so I used them twice and he didn't charge us for that second time."

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Fantastic!  They came in under budget and my wife and I are very, very happy with there work.  I only wish they had been a little quicker to responds on some of our message traffic, but they where always very professional.  I would recommend them immediately for anyone who had some home repair needs.

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