Get matched with top heat pump installers and replacers in Wilkesboro, NC

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Mike and Crystal were very professional from the first phone contact through the completion of the work. They showed up on time, their work was neat and they worked very efficiently. My windows were in pretty bad shape. They really took their time and prepped them very well which showed in the finished product. When asked to redo or touch up anything it was done without question. In the end we received a very good paint job on a timely basis and at a competitive price. I have already recommended Mike's Painting to others in my neighborhood and would use him again for future painting needs.
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"He happened to be in the same town on another job. He fit me in and arrived within an hour of my call. He was very courteous and he found the ignitor was cracked and had the part on his truck. Replaced the ignitor and I have heat again. Thank you very much Robert."

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."

"The last was a rental company that we have and we used them for an air conditioning and heating system. It was Bototach Mechanical. It’s been a good program for us. They’re very responsive. I don’t know what the thought process was. My husband said, well let’s try these guys and so we did. We have an older home and it’s proved to be a very good deal. The quality has been pretty good, so I would give them an A for the quality. I will give you one helpful hint though. If the company decides they want to replace an appliance, you need to call them and negotiate with them because you can upgrade, but you need to talk to them in person not just do it over the internet."

In Business since 1978. Subcontracting available, On site, Monthly and Quarterly billing.\nWe offer full service in HVAC, Electrical, Security with Installation and Monitoring, and Security Cameras for home and business.\n\nOur mission is to provide the highest level of customer satisfaction by treating our client's property as our own. We serve both residential and commercial and offer a variety of money-saving solutions. We combine our use of the highest quality parts and equipment, and our dedication to deliver exceptional service to provide you with top quality service. Your safety and comfort is our goal!\n\nAsk about "The Club" Membership today and see what it offers.\n\nCall us today to set up an appointment! We will be glad to assist you in all your needs!

"The installation personnel were professional and always on time. Their work is first rate; they should and do deserve the highest rating,"

We are small but mighty. We deliver exceptional workmanship and understanding of our field for our customer needs. We are here for you and look forward to earning your trust for years to come.

"Oustanding job and service. Called around 10:00am and had a repairman at the house by 4:30 the same day. Diagnosed problem within minutes of arrival and service call was reasonavle at around $70.00. Ordered parts which he could have installed within two days if my schedule alllowed. showed up on time for repair after calling first and was very knowlegeable and proficent at his job. Loads of free advice given on the repair and was very pleasant to talk with. Great experience and I will use again. These gentleman also do home heating and air and I would not hesitate to call them for that work also. AAA++++"

First we do a free energy-efficient inspection! Our goal is to lower your power bill before we even explain Solar Power! We want our customers to become family, we work with you on a one to one personal level! We are not here to just sell you solar. Earth Right has been in business for a while and we have excellent reviews! Multiple awards! So give us a call today so we can make it easier to heat and cool your home!