Get matched with top brick or stone fireplace repairers in Albuquerque, NM

"Guillermo responded promptly to my query.  We discussed the project.  He was open to my suggestions.  The team arrived on schedule on four occasions to pour a base, build the block section,  set the top, and then place the oven.  The work team was very conscientious and considerate.
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"Contractor did a great job. Plenty of communication and replied promptly to emails. Did the work in a timely manner and cleaned everything up when done. I was especially impressed when they came back to fix a couple issues including one that required several hours to repair. I would definitely hire them again."

"Overall, the re-roofing job done by Roofing USA was a good job; several aspects were done especially well, to my eye. There were also a few things that were not done so well. For background, this was a roof replacement job done on a pitched roof due to hail damage. I should note that the new roof passed the city inspector’s permit inspection with no corrections required. The estimate given us was fair and competitive with the other two estimates received. It was not the lowest, but we selected Roofing USA based on both price and other considerations. One of those was an ad in the Angie’s List magazine that offered a discount of up to $500 for roof replacements. More about that later. One thing I particularly asked each company’s estimator was whether there would be at least one person on the work crew who was fully conversant in English, recognizing that I am not very fluent in any other language and recalling a less-than-effective communication situation I had had with a contractor crew on a previous job. I was assured that there would be. Well, that was not the case. As well as I could determine none of the crew except the crew chief were at all conversant in English, and the crew chief’s English was quite limited. I don’t fault the crew; I wish the assurance I was given had been fulfilled by the company management when the crew was assigned. There were a few cases of somewhat sloppy work. In one case, a few avoidable smudges of black plastic adhesive/sealant appeared on the yellowish stucco of the house walls. The existing flashing on the lower sides of the cooler ducting and the chimney ended up quite bent and sloppily sealed where the shingles were slid under the flashing. And in the most striking case, the person who installed the skylights did not refer to or follow the installation instructions that came with the new units and did not install all of the provided attachment screws, apparently out of frustration with the way his drill-driver tool stripped out the screw heads. There were several positive aspects of the job, though. For example, the crew showed up at the promised time each day and worked past “quitting time” when necessary. Also, the closed-cut valleys were cut dead straight (even without snapping a chalk-line, I believe). The modified-bitumen covering for the low-slope patio roof was installed well and accurately. There were always a sufficient number of nails used on each shingle. On billing, the estimate was exactly adhered to - no mysterious add-ons. And I was especially pleased that the crew supervisor accommodated my concerns in the following situation. On the second planned day of the work, it had rained overnight and was raining lightly in the morning when the crew arrived, intending to continue the job. I expressed concern to the crew supervisor about installing shingles over the wet underlayment. After evaluating the condition of the roof, he concurred, and it was agreed that the crew would continue the next day, after the roof had dried. Going back to the advertised discount – when I went to the contractor’s office to settle the bill, I was told that they were no longer honoring that discount, since Angie’s List had been told to pull the ad a number of months ago but had not. Whatever the facts of the situation, I was generally dissatisfied by this turn of events. The contractor would not adhere to what the ad said, and a phone complaint to Angie’s List elicited a refusal from them to pay the discount amount. Angie’s List and the contractor need to resolve this situation or risk many more dissatisfied customers for both of them."

"He was very nice but I ended up choosing a different company for the work that needed done."

"I heard about Kevin from another satisfied customer, and found him easy to work with from the beginning.  Throughout the project Kevin worked well with everyone involved."

"The service provided was okay. I would marginally recommend them. The thing I disliked about is that the offer was four hours for one man or two hours for two men. So they sent two men and so they meant two hours. But the other guy just stood around and didn't do anything. He mixed up some mud for the drywaller and he didn't do anything else. I thought that was a way to get around four hours of work. They were able to complete the work in two hours because it was not a very big job. While one man was doing one part, cause I have three places that needed repair, I thought man should have been working on the other part but that's not the way. It was a good price for the deal. They responded pretty quickly."

"I found Mr Andres Rubio to be a real professional.  His work was done well and on time.  I will call him again when I need something else done.  A real find!"

"We had a wall repaired that was very badly water damaged (over a period of years - we didn't know it was happening). Mark repaired the wall - insulated it, installed new wallboard, put new stucco on the outside. It's beautiful job.

He also replaced all our windows. The work were done in a very timely manner and beautifully installed. They fit beautifully and the house is quiet and warmer now. Two of the windows were huge old plate glass picture windows on the back of the house. We had these replaced with narrow windows high in the wall with built-in shelves below them. He did a lovely job on this change. The windows which were there previously had drapes which had been opened maybe three times in twenty years because of the glare.

He replaced our three skylights with double paned ones - the old ones were single panes - and it turned out one of them was actually cracked! This work was done quidkly and the new skylights are tight and also let in a lot more light.

Mark also installed three exterior insulated doors and security screens. All very nicely done - tight and well fitted..

He cleaned up all the messes after each job - and at the end of each day. He and his helper were always couteous and as quiet as the work permitted. They always asked permission to use a radio, use the bathroom, and things like that. I made sure they had plently of water available in case they hadn't brought enough - the desert is too hot and dry to risk dehydration!

I am planning on having him remodel a small room into a laundry room this next year. I won't look for anyone else to do any renovations or repairs."

With a strong commitment to customer service, superior product quality, and expert installation, we are proud to have helped more than 67,000 customers in New Mexico, Arizona, California, Colorado, Idaho and West Texas improve their homes. We stand behind our products and installation with one of the strongest lifetime warranties in the home remodeling industry. With easy financing options, we can make your home remodeling dreams a reality for little, or often no, up-front investment.

"The foreman kept close watch on all work as it was done. My only complaint was spotty communication, for example, not letting me know
that the workers wouldn't be at my house on a certain day, or that they didn't work on Fridays. The job also took quite a bit longer than I was initially told. All in all, however, I am very pleased with the results.
My yard is beautiful, appropriate for a desert environment and uses much less water than it did previously. Once the plants and trees get
established and fill out, the yard will look even more amazing and will burst with a variety of colors throughout the year. I am planning to
have additional stone work done on my rock wall and fire pit later this year, and on the patio next year.I am very happy with the final product. I was impatient to get the work finished, and it sometimes seemed that progress was slow, but the yard looks awesome. It also seems much more inviting and usable than it did before this work was done."