Get matched with top brick or stone fireplace repairers in Lakehurst, NJ

"The company rapidly responded to the service request and booked an appointment with me in a timely fashion. Technician, John, arrived on time and did call 20-30 minutes prior to arrival. He was polite, profession and respected the property. Quickly diagnosed the issue and provided me with several options after showing me and explaining the issue with the fireplace. Fortunately the parts were in his truck and he was able to quickly effect a repair. Everything was cleaned up and he even cleaned the fireplace glass insert (this is a natural gas fireplace). I am very pleased with this company's professionalism from start to finish. I will be keeping them on file should another issue arise. Thank you Chimney Experts for your assistance!!"

"Great also did work on fireplace mantle"

"Christian and the entire team at natural Stone kitchen and Bath where a joy to work with. I had tons of questions and they had all of the answers. They were helpful and made me feel comfortable every single step of the way. They were more focused on my satisfaction than they were on the actual sale of the product. They came out and templated our kitchen and the granite fit flawlessly. It is like having a totally new kitchen. I would recommend their services to anyone. What I have discovered through the process is the price of granite is pretty much the same everywhere you go. The difference is the quality and professionalism of the customer service that you receive from the people you work with and given another chance I wouldn’t work with any other company. If you’re reading this do not waste your time and simply do business with this company you will not be disappointed. Thanks for making our Kitchen & Home feel Brand New!!"

"We had to get our plumber to re-route our gas line, but they installed the unit itself. They were prompt, friendly, clean and successful. We are very happy with our new fireplace, especially on cold nights!
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"Jeff was an hour late to our scheduled first meeting in Feb. I wanted to have some lighting installed for the patio, and I had already begun getting estimates from electricians. He said that he could save us time, money, and frustration if we allowed him to install low-voltage lighting. “Just buy me what I need and I’ll put it in for you.” I decided to design the patio myself. I emailed the scaled computer design drawing to Jeff. He wrote back that “it might be best you get a landscaper to draw out your envisioned plan so we all could be on the same page.” I e-mailed him my design again and explained what he was looking at. He wrote back, “I want to clarify that a landscaper architect could have a better imagine in that aspect.” After a telephone conversation with Jeff, he revealed that he had not thoroughly read my e-mails nor looked at the design. An enduring issue was not returning phone calls, e-mails, or text messages, or simply not reading them at all. I finalized the design, I e-mailed it to Jeff and he said that he would be at our home that evening to discuss the design. He arrived 90 min late and without having looked at the design. He came in with the lowest price and took the time to work with us to make sure that we could afford the things we wanted. When he came to our home to present us with the contract, Jeff admitted that he’d never actually read his own contract and that it was something which was printed off the internet. These things set off alarms, but we just asked him to fix the errors in the contract. We signed and emailed the contract on 4/24. We asked when work would begin. “The last week in May or the 1st week in June.” How long until the work is completed? “About 2 to 3 weeks depending on the weather.” The project was not completed until about 9/5, 4-1/2 months later. He implied that he would be going to my township on 6/8 to discuss permits. On 6/20 I got a text from him saying that he had been to the township and that he was filling out permits. It was 2 months without any progress being made. During this time several texts and phone calls went unanswered. In the 3rd week of June he called to tell me that he would be at our house the following morning around 8. He didn’t show up. That night around 8 PM he showed up to our home with one of his workers. They worked for hours into the night and left some time after my wife and I had gone to sleep. The front walk was only partially taken up when I checked the following morning. Another issue was irregular work hours. Often they would arrive late in the afternoon or evening and work into the night, using their car headlights for light. The running engines and lights on my quiet suburban block was not pleasant for my neighbors, and they expressed as much to me. Over the next days they finished ripping up my front walk. Over the next week there was no progress, no phone calls, no texts. On 6/27 I texted him to ask when he would be returning to complete the work. My wife and I went away for July 4 weekend and he worked while we were away. By the time we came home the front walk had been completed and he took the liberty of redoing the step which leads into our home. It came out nicely. However it did come out uneven and had to be fixed. There was a paver stone which was supposed to be left loose so that we could access a drain cleanout underneath so he had to fix that too. On 7/28 our zoning permit for the back patio was ready. No progress had been made after the front walk. On the 29th he texted me to ask, “Do you mind if I start dropping my equipment today”. I came home late to find that they had parked a trailer on my front lawn and in the process they drove over several of my solar path lights completely destroying them. Jeff told me that he would replace them. He never did. For 2 days their equipment sat. On 7/31 he sent me a text verifying our color choices which I had previously e-mailed him. His workers came and began ripping up our old patio. They were very nice non-English speaking men. It was difficult for us because I wanted to ask about timeline and progress, but there was a language barrier. Jeff had said something to the effect of that he would always be doing the work himself. I’d say that he was only on site for about 50% of the work. Jeff amended the contract to include no deposit, a 50% progress payment, and then 50% upon completion. I had told him that whenever he wanted his progress payment he needed to give me 4 days before I could write him a check, because our savings account and our checking accounts are at different banks and we needed time for the transfer. About 8/3 Jeff asked for his first progress payment. He asked for more than what the contract stated. I agreed. I reminded him that I needed a few days before I could hand him the check and he seemed to be annoyed by the delay. On 8/8 Jeff cashed my check and texted me, “I lost all my info when I got my new phone can you please send me over the color choices again.” I did. A few days later he arrived at my home with a truck-load of the wrong color paver stones. The incorrect stones were left on my front lawn for about a week until his supplier came with the correct stones on 8/19. On the morning of 8/21 he sent me a text message, “Just want to keep you updated grabbing the machine and tools from the other job site be there shortly”. He never showed up. I asked him, “What happened today?” He replied, “I have no f***ing clue.” One of my in-ground lawn sprinklers got buried which caused a mud pit in that area. 3 light fixtures were cracked at the base by his workers during installation. There was a voltage drop problem with the lighting; he had to rip up a paver stone in the back patio in order to fix it. There is construction adhesive which oozed from the seams in the stones of our fire pit. The wiring for our accent lights was not dressed properly, it was plainly visible on top of the soil in the boxes. The wiring on the front patio was done in the same fashion, as well as the main line being strewn on my front lawn. The black housing of 2 accent lights was marked in red and holes were drilled through them. My lawn has been reduced to patches of dirt in the places where their equipment was parked for weeks at a time. Jeff didn’t build the mailbox I asked for. I asked for one slanted piece of bluestone at the top. Instead he built it with two pieces coming to a point. He said, “It wouldn’t have looked this nice if I did it the other way.” The bluestone caps are two different thicknesses and their faces of them are stained. We purchased an address plaque and the paint was stripped off a bit. The new mailbox itself was mangled with scratches on the face and the inside looked like it had been mashed in. First he put the mailbox flag in one place at the apex of the roof, which looked ridiculous, and then he put it on the side of the stones using screws which have since rusted. The screws holding the address plaque and the accent lights are stripped and not sunk in. On 8/30 he asked me to leave him a check for the final payment. I said that things weren’t finished or done to my satisfaction. He replied, “I [need] a check”. I said there were things that still needed to be addressed. On 9/2 I received an e-mail which explained that the lights and electrical wire “are not in your contract” and “it is typically the homeowners responsibility to provide an electrician for this type of work”. (Exactly why I wanted to hire an electrician in the first place.) They continued in the e-mail from 3:28 PM, “As far as completing additional items that are not in the contract, before Jeff receives final payment will be a breach of contract. Jeff will need to collect your final payment today no later than 5 PM.” When I got home I replied in part, “As you've already alluded to, I paid Jeff (at his request) $13K as the initial payment. This is not the black letter of the contract. My point being -- the contract seems to only apply when you want it to.” I went into detail about how I wanted to hire an electrician at first but was talked"

"Great! punctual, friendly, fast, and taught me a lot about fireplaces as a new owner. Gave me an estimate for crown repair on the spot which I didn't do that day, but will need to soon."

"The company that I chose to use was local, and could provide me with many local references within my neighborhood. Mark Jameson have excellent customer service, clean workman, very knowledgeable, explained in detail what they saw, and made suggestions although they were there just to clean the chimney."

"I had a great experience with the two-man Safety First crew that came out. I'm out of their way up in Jersey (not their usual service area), but they honored the Angie's List deal I bought when I thought they did service NJ. I'm a first-time home owner. I felt they were informative/instructional, and I was relieved when they told me my combination chimney (fireplace and furnace) had flues that didn't need repairs or replacements.
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"Luis was absolutely outstanding - everything I could have asked for in a contractor.  He showed up on time to review my space before bidding and did a thorough review and discussion with me about what I could expect before the job began.  I live a prewar NYC coop with some challenging issues like uneven floors and walls and damaged subfloors.  He let me know what I could expect and shared a few ideas with me about how to maximize the aesthetic appearance despite the inherent challenges.  Luis and his worker showed up promptly on day 1 of the project, worked quickly, efficiently and cleanly, and continued to do so over the next few days until the job was done.  I couldn't be happier with the results.  Furthermore, he returned again 2 weeks later to seal the bathroom grout and complete the repair to my kitchen tile on the date and time he committed to (I should also add that he took the extra step to go to the tile store to procure several tile samples to offer me options to most closely match the existing floor tile.)  He also made additional recommendations at the time of the kitchen repair/installation that again improved the overall outcome.  As anyone living in an older house or apartment knows, once the job gets started you're never really sure of the issues you might run into.  At any challenging point, Luis called me in to consult on the situation, suggested options we had to move forward and weighed the pros and cons before making decisions together about the best next step.  I very much appreciated Luis's desire to do things "the right way" and in a way that he knew this perfectionist customer would be satisfied versus the quick and easy way.  He was also very conscientious that this is my home (with a very nervous pet) and took every precaution to work neatly, cleanly and as quietly as possible.  All of this plus he was a gentleman and an absolute pleasure to work with.  Should I have the need for a contractor in the future I will not hesitate to call Luis.  I will also recommend him without reservation to my friends and anyone in my building who is looking for a high caliber contractor.  Thank you, Luis.
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"They did an amazing job. Professional, honest and clean. They are a family business and very dependable. Quality quartz countertop installed."