Get matched with top brick or stone fireplace repairers in Mentor, OH

"Great company!!! Showed up early, kept everything clean. Did a very thorough job and educated me on a lot. Very knowledgeable and professional. Cleaned the chimney and repaired the fireplace damper in a very reasonable price. 5 stars from me!! Highly recommended Green and clean!"

"The owner and his team were highly professional. We were very impressed with the mason who fixed some of the bricks at the base of the fireplace inside the home. Very detailed work. The owner came for the estimate and was very detailed in providing us with two alternative approaches (rebuilding the large chimney or tearing it down and sealing the roof) and explaining "why" the current leaking existed. He set expectations up front for when and how the work would take place and this is very important when working with service organizations (contractors!)."

"Bob was outstanding. Day one he completely demolished the old chimney and removed all of the bricks and wrapped up the existing chimney flu. He returned the next day and was wrapping things up when I returned home from work. The results look perfect. So much, that a neighbor asked me for his name because he said I have the best chimney on the block now. His price was very fair from other companies, he wasn't the cheapest or the most expensive. He was very communicative via text and phone. Great experience. Plus he has a coupon on Angie's List. He was also able to match the current brick on my home."

"Look no further! Century Chimney saves the day, Tyler and Zach arrived on time and kept my house as clean as it was before they got here. They used a camera to inspect the inside of the liner, which no other sweep had done before. They found exposed wood that was charred, and an approximately 6" hole in the middle of the system! I had been using this fireplace for several years before I met the guys from Century!! My last sweep didn't find any of these issues. Tyler and Zach just may have saved our lives. Thank you, thank you, thank you!!!"

"

Actually I bought it through Angie's List. I had them come out and perform the service last week. The person who came out to do the service was fine and was a nice, personable fellow. He was considerate of the property. The price was as expected. There were no extra services they were trying to sell and charge me more. They came out and did almost exactly what they said they would. One of the service included in there is a video feed of before and after, because you can't really tell whether your ducting is clean or not. The air duct is not something visible. It is not like you are going to see dust spewing out of your vent registers so one of the things they offered when I bought it was a video feed of before and after of the photograph of it. I didn't see that. I was not aware that there would be a limitation on taking photographs or videos if the duct is a certain size or anything like anything like that. When the guy came out he said he just can't do that so I did not get the before and after photo so we would have a physical confirmation on whether the service was really necessary or not. Regardless I bought the service so I would have gotten it done, but it would have been nice to know that. That was the big thing to sell from their point of view. There were actually a couple of bigger issues that showed up after the work was performed. He explained what he was doing and he worked hard. It was only one fellow that showed up. He seemed to have done whatever he was supposed to do. At the end of the service we had requested that the air conditioning be turned back on to make sure all the system performs correctly. I started to have problems with the furnace blower -- the fan would go on and then go off in a couple of seconds. He suggested that I call either HVAC service people or electricians because he thought there was some issue with the electrical associated with the house remodeling. To which I responded back to him and said the house had been running fine until that morning that he showed up. After he left I went back down to the furnace room  to double check why things are not coming on. What I noticed was that he pinched a wire that comes from the thermostat into the furnace blower so none of that was working correctly. I un-pinched the wire and it started to work correctly.  So my issue with that was that he did not inspect his after work. He did not check his work. The real safety issue is that he blew out the pilot light on my furnace. He should have checked the pilot light on a gas furnace. I relit it and things were good, but if I had not done that it is a safety issue.      

"

"Dillon, the owner was very professional and did everything i asked him to do for the price quoted. He cleaned up after the job and ever power washed my house without charging me. The job done was great and the cost was very reasonable and I would highly recommend his company to anyone needing masonry work."

"They did a good job.  I have an electric fireplace."

"It went great! Sealed bricks(10 year warranty), sealed top of chimney and put a cover over vent to prevent corosion(lifetime warranty). All done in a timely manner. Would definitely hire for more work."

"Jaime is simply the best. I’m unexpectedly moving and needed to get my house on the market. i had a huge list of improvements and repairs to get done to get my house show-ready. He did everything i needed from painting to plumbing to electrical and my long list of “honey-do’s”. He was neat, tidy and efficient. His workmanship is impeccable. I would not hesitate to recommend Jaime for any repair you need. Thanks, Jaime - you’re a lifesaver!"

"Here's the good, the bad and the ugly. Bob spent a lot of time answering my questions and was very thorough on the initial consultation. Pricing was comprable to three other estimates I received during that time but wasn't the lowest. Here's the good: We decided to go with a pre-selected shingle that wasn't in stock with Bob's suppliers but he did find a local supplier that had just enough on hand at the last minute. He passed along only the small upcharge for the more expensive shingle. Installation quality seems descent. Shingle overhang is nice and even and visually looks very neat. Bob said he would give us extra winterguard rapping on the back edge of roof for no extra cost due to the amount of soffit overhang. I was especially impressed when his team supervisor actually fixed a problem caused by the previous roofer repair and did not charge me for it. The bad: 1. After a long wait time to begin work I seem to keep getting longer, there was another two-week start delayed due to the supervisor having problems with his truck. During this time the weather turning cold and icy. 2. I asked Bob if he would supervise the job but he said he is not on the job sites but that I can trust his team supervisor who has been with him for over 20 years. So I did. When I came home from work one day the waste dumpster was parked right in front of my garage doors. Someone assumed that I would not need to get in and out of the garage. That was a very bad assumption because my wife is a fall risk and needs to park inside the garage. This was in December and the driveway was becoming icy. The dumpster was moved promptly to the proper spot but no one contacted me to ask me where I wanted it located in the first place. 3. During installation Bob and I walked around to look at the progress and I noticed the roof paper was torn on a corner of the garage. He said his team would make it right before shingling over it. The Ugly. On the final walk-through Bob told me that a deck railing post cap was damaged from his team's work. This was not a big deal and the post cap was only $10. But he did not have the damaged cap nor was it found anywhere. I think his team threw it away. More likely this was a diversion for much more damaged railing that I did not find until the spring because the snow was falling during the final walk through. See the attached pictures. There are scratches, scuff marks, and tar marks on three six foot spans of railing that were not there before. My neck is relatively new. The scratches and scuff marks on the railing match the angle at which they threw off old pieces of shingle that hit the railing. I sent the pictures to Bob along with the itemized replacement cost of all the railing pieces. Total was $174. This was the first week in April when the snow and ice was finally all gone and I was out on the deck and noticed it. To date Bob has not responded. Just be aware of what you're getting into with this contractor and if you're willing to risk the bad and the ugly for the good. I will not recommend Northeast Ohio Renovations to any of my friends or relatives. That's a big price to pay for $174."