Get matched with top brick or stone fireplace repairers in Lakewood, NJ

"Christian and the entire team at natural Stone kitchen and Bath where a joy to work with. I had tons of questions and they had all of the answers. They were helpful and made me feel comfortable every single step of the way. They were more focused on my satisfaction than they were on the actual sale of the product. They came out and templated our kitchen and the granite fit flawlessly. It is like having a totally new kitchen. I would recommend their services to anyone. What I have discovered through the process is the price of granite is pretty much the same everywhere you go. The difference is the quality and professionalism of the customer service that you receive from the people you work with and given another chance I wouldn’t work with any other company. If you’re reading this do not waste your time and simply do business with this company you will not be disappointed. Thanks for making our Kitchen & Home feel Brand New!!"

"Steve provided professional service and taught me about my gas fireplace.
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"Jeff was an hour late to our scheduled first meeting in Feb. I wanted to have some lighting installed for the patio, and I had already begun getting estimates from electricians. He said that he could save us time, money, and frustration if we allowed him to install low-voltage lighting. “Just buy me what I need and I’ll put it in for you.” I decided to design the patio myself. I emailed the scaled computer design drawing to Jeff. He wrote back that “it might be best you get a landscaper to draw out your envisioned plan so we all could be on the same page.” I e-mailed him my design again and explained what he was looking at. He wrote back, “I want to clarify that a landscaper architect could have a better imagine in that aspect.” After a telephone conversation with Jeff, he revealed that he had not thoroughly read my e-mails nor looked at the design. An enduring issue was not returning phone calls, e-mails, or text messages, or simply not reading them at all. I finalized the design, I e-mailed it to Jeff and he said that he would be at our home that evening to discuss the design. He arrived 90 min late and without having looked at the design. He came in with the lowest price and took the time to work with us to make sure that we could afford the things we wanted. When he came to our home to present us with the contract, Jeff admitted that he’d never actually read his own contract and that it was something which was printed off the internet. These things set off alarms, but we just asked him to fix the errors in the contract. We signed and emailed the contract on 4/24. We asked when work would begin. “The last week in May or the 1st week in June.” How long until the work is completed? “About 2 to 3 weeks depending on the weather.” The project was not completed until about 9/5, 4-1/2 months later. He implied that he would be going to my township on 6/8 to discuss permits. On 6/20 I got a text from him saying that he had been to the township and that he was filling out permits. It was 2 months without any progress being made. During this time several texts and phone calls went unanswered. In the 3rd week of June he called to tell me that he would be at our house the following morning around 8. He didn’t show up. That night around 8 PM he showed up to our home with one of his workers. They worked for hours into the night and left some time after my wife and I had gone to sleep. The front walk was only partially taken up when I checked the following morning. Another issue was irregular work hours. Often they would arrive late in the afternoon or evening and work into the night, using their car headlights for light. The running engines and lights on my quiet suburban block was not pleasant for my neighbors, and they expressed as much to me. Over the next days they finished ripping up my front walk. Over the next week there was no progress, no phone calls, no texts. On 6/27 I texted him to ask when he would be returning to complete the work. My wife and I went away for July 4 weekend and he worked while we were away. By the time we came home the front walk had been completed and he took the liberty of redoing the step which leads into our home. It came out nicely. However it did come out uneven and had to be fixed. There was a paver stone which was supposed to be left loose so that we could access a drain cleanout underneath so he had to fix that too. On 7/28 our zoning permit for the back patio was ready. No progress had been made after the front walk. On the 29th he texted me to ask, “Do you mind if I start dropping my equipment today”. I came home late to find that they had parked a trailer on my front lawn and in the process they drove over several of my solar path lights completely destroying them. Jeff told me that he would replace them. He never did. For 2 days their equipment sat. On 7/31 he sent me a text verifying our color choices which I had previously e-mailed him. His workers came and began ripping up our old patio. They were very nice non-English speaking men. It was difficult for us because I wanted to ask about timeline and progress, but there was a language barrier. Jeff had said something to the effect of that he would always be doing the work himself. I’d say that he was only on site for about 50% of the work. Jeff amended the contract to include no deposit, a 50% progress payment, and then 50% upon completion. I had told him that whenever he wanted his progress payment he needed to give me 4 days before I could write him a check, because our savings account and our checking accounts are at different banks and we needed time for the transfer. About 8/3 Jeff asked for his first progress payment. He asked for more than what the contract stated. I agreed. I reminded him that I needed a few days before I could hand him the check and he seemed to be annoyed by the delay. On 8/8 Jeff cashed my check and texted me, “I lost all my info when I got my new phone can you please send me over the color choices again.” I did. A few days later he arrived at my home with a truck-load of the wrong color paver stones. The incorrect stones were left on my front lawn for about a week until his supplier came with the correct stones on 8/19. On the morning of 8/21 he sent me a text message, “Just want to keep you updated grabbing the machine and tools from the other job site be there shortly”. He never showed up. I asked him, “What happened today?” He replied, “I have no f***ing clue.” One of my in-ground lawn sprinklers got buried which caused a mud pit in that area. 3 light fixtures were cracked at the base by his workers during installation. There was a voltage drop problem with the lighting; he had to rip up a paver stone in the back patio in order to fix it. There is construction adhesive which oozed from the seams in the stones of our fire pit. The wiring for our accent lights was not dressed properly, it was plainly visible on top of the soil in the boxes. The wiring on the front patio was done in the same fashion, as well as the main line being strewn on my front lawn. The black housing of 2 accent lights was marked in red and holes were drilled through them. My lawn has been reduced to patches of dirt in the places where their equipment was parked for weeks at a time. Jeff didn’t build the mailbox I asked for. I asked for one slanted piece of bluestone at the top. Instead he built it with two pieces coming to a point. He said, “It wouldn’t have looked this nice if I did it the other way.” The bluestone caps are two different thicknesses and their faces of them are stained. We purchased an address plaque and the paint was stripped off a bit. The new mailbox itself was mangled with scratches on the face and the inside looked like it had been mashed in. First he put the mailbox flag in one place at the apex of the roof, which looked ridiculous, and then he put it on the side of the stones using screws which have since rusted. The screws holding the address plaque and the accent lights are stripped and not sunk in. On 8/30 he asked me to leave him a check for the final payment. I said that things weren’t finished or done to my satisfaction. He replied, “I [need] a check”. I said there were things that still needed to be addressed. On 9/2 I received an e-mail which explained that the lights and electrical wire “are not in your contract” and “it is typically the homeowners responsibility to provide an electrician for this type of work”. (Exactly why I wanted to hire an electrician in the first place.) They continued in the e-mail from 3:28 PM, “As far as completing additional items that are not in the contract, before Jeff receives final payment will be a breach of contract. Jeff will need to collect your final payment today no later than 5 PM.” When I got home I replied in part, “As you've already alluded to, I paid Jeff (at his request) $13K as the initial payment. This is not the black letter of the contract. My point being -- the contract seems to only apply when you want it to.” I went into detail about how I wanted to hire an electrician at first but was talked"

"This provider SAVED US $ 4000.00
They arrived as scheduled and made a careful un-rushed evaluation of our chimney/fireplace inside and out top to bottom and discussed their findings , answering all questions.
This was an amazing experience with the most honest and professional experts ever ! We had just been told by another chimney person that we needed a $4000.00 repair of our chimney- including a liner, new bricks and other stuff or we were at some safety risks. Also that the work needed to be done ASAP.
We called 5 Star.  We did not tell them we had had other estimates as we wanted him to be free to give us the best price and information. He took him time , looked at all the parts we had been told needed repair and said they were fine with one minor job we could do ourselves- he told us how-. The previous contractor told us that debris in what we thought was a chimney clean out were cracked tiles fallen from the chimney. NOT CORRECT. It was not even a chimney clean out! And the liner that was recommended by the apparently dishonest contractor would not have fit our chimney. This man, Tim , is no-nonsense and totally honest. We would hire them again in a flash because of their knowledge and there commitment to honesty."

"The company that I chose to use was local, and could provide me with many local references within my neighborhood. Mark Jameson have excellent customer service, clean workman, very knowledgeable, explained in detail what they saw, and made suggestions although they were there just to clean the chimney."

"Excellent service. Vinny is very honest and knowledgeable about his industry. He spent time to explain every detail about what he was working on and made sure I clearly understood what needed repair and why. He was very thorough and went above and beyond to make sure everything was done correctly. I would highly recommend Safety First for any chimney/fireplace/masonry repair or restoration project you may have. They provide high quality work with great service at a very fair price."

"I’ve worked with Luis a few times and his team is always extremely professional and courteous. The work was completed with very high quality standards and craftsmanship as we needed several bathroom sinks and flooring tiles recaulked. I highly recommend LAV contracting as they provide excellent service and quality standards every time."

"They did an amazing job. Professional, honest and clean. They are a family business and very dependable. Quality quartz countertop installed."

"tile work was excellent. Put in a nice French door for us also... business owner did a good job designing a stylish kitchen for us and sizing the cabinets and quartz countertops in a good quality product. Workers had good personalities and many years of experience and were talented and respectful and explained any difficulties or workarounds. Some detail work left for the homeowner... a few rough edges. overall this is a good crew to work with."

"As part of the big deal, they came out and swept the chimney and recommended a few minor repairs. I wasn't home when it was completed, but since I didn't have any chimney fires last winter, they did what they needed to!
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