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"This company was great! Owner Jon and his helper were thorough and conscientious as they removed and cleaned all the glass walls, removed debris from the fire bed, checked the pilot and starter and replaced the embers. They also did a quick check on our converted wood burning fireplace at no extra charge. It was a pleasant experience all around. I would definitely hire them again."

"They set up appointment and their guys showed up when they said they would. Totally professional, went up on roof to confirm damage and to give me a signed estimate for Insurance company. Now just waiting for insurance company to stop dragging their feet. Gave them a B overall just because they have not actually done the job yet."

"The project went very well."

"It went very well as it had before when we had another house painted by Lovett's Enterprises. The facia around our house was rotting in places. We had all the facia replaced with Hardie Board which will not rot. Then the area around the foundation was dug out so that the house could be pressured washed and painted including a metal canopy over our pool area. A rotting area of drywall over our front porch was also replaced and painted. They did an excellent job! They are very friendly and easy to work with and the quality of the work is excellent. I whole heartedly recommend them."

"REASON FOR SELECTION: I reviewed Shingle Master's ratings in Angie's List and a colleague at work highly recommended them. PRICE: -Actual cost of just replacing shingles with the 50 year shingles was $17K. I spoke to many of my neighbors who have similar houses and they claim to have paid around $17K. So I figure this was okay. - I also requested the option of having insulation blown into my attic, this was an additional $1.9K. - I also have Peel & Stick placed all over the roof for $900 - I also paid $300 for an upgraded workmanship warrant that was transferable to the new owner - I was graciously given a $300 military discount for my service. - I also had to pay over $1K for 21 extra pieces of plywood (making 26 total pieces swapped out) (the contract provided for 5 pieces of plywood to be included). I expressed my concern over this issue and the salesman assured me this was typical and nothing to worry about. He led me to believe that in the worst case scenario, I might have to have 5-10 pieces replaced and his company would furnish me with pictures of the damaged wood. Upon receipt of my bill I requested those pictures and they don't account for 26 pieces being damaged, just a few. QUALITY: The final appearance of the roof looks good. However, I have reservations about a practice that was performed on my house. Upon returning home I noted that the roofing crew was blowing insulation through two square holes (my estimate of the hole size is 18-24 inches square) that were cut in the sheathing in at least two areas of my roof. I believe they cut more holes then the two I saw because I could see what looked like repair work on the peel & stick in other areas. What I could not understand was why they had to cut holes in the roof for insulation when they had to replace 26 pieces of plywood. Moreover, where one of the holes was cut was over the garage and my wife made it know she was home and could have afforded them access to the attic through the garage. I've been told this is not normal practice. I am enclosing a picture of one of the hold to illustrate. RESPONSIVENESS: Right from the start, communication was disappointing. Even though my first call was before 4:00 pm I got the answering machine that urged me to go to their website and fill out a form. I constantly got the answering machine. If my co-worker had not urged me to hang in there, I probably would have sought out another company. I even had trouble getting replies to my emails. PUNCTUALITY: No problems here. PROFESSIONALISM: I went with Good for a rating for a few reasons. - The day the dumpster was delivered (Tues) I found nails in my driveway (work had not even begun) - The next day (Wed) someone from Shingle Masters met my wife early in the morning; however he didn't return the rest of the day. We only saw the roofers. - The next day (Thu) no one from Shingle Masters dropped by to check on the work. We only saw the roofers. - On Wednesday when the roofers were done for the day they left the furniture they moved out in the middle of the front yard along with an insulation hose; they left tools (radio and ice chest) up on the roof; and just departed. Picture enclosed. - On Thursday when they were done, the did move the furniture back, tidied up before they left and took the dumpster. - Wood covered by a blue tarp was left in my yard for a few more days. - Met owner on 11 July; he was professional and amicable to talk with. I addressed my positive comments and negative concerns with him."

"Rob and Jonathan initially came to the house for the inspection and to give me an estimate. They were extremely professional and helpful. They took time to answer all my questions and provided a fair estimate on architectural shingles. Because of the hurricane they were very busy but still made me feel like my home was important to them. I chose them for the work because they are a local company with full time employees that do not contract out the work. The job was done in December after I got my insurance issues resolved and they had an opening in their schedule. A crew of four men came out to the house. They arrived on time and were very respectful of my property and landscaping. The job took a little longer than they thought so they had to come back the next morning to finish. They cleaned up my entire yard as if they were never here, except for the new roof. Have only found three nails so far. That’s pretty amazing. I had a few follow up questions and they responded very quickly to address my concerns. I recommend them VERY highly. You won’t be disappointed."

"Great! These guys were very professional and hardworking. They kept me posted how on how the repair was progressing, and took time to explain and demonstrate to me how their system was working on my house. Travis, Randall, and the rest of the crew are clearly good at their trade, and showed great care stabilizing the foundation without creating more problems. They also even began the job a day earlier than the salesman had hinted might be the start date, in this crazy time of supply and labor shortages. Exceeded my expectations! In the unlikely event I would need another house foundation repaired, I'd call them again."

"I called around to many chimney sweepers in my area to get my dryer vent cleaned out. They were all the exact price but chose to go with him because he could be here the soonest. He arrived on time and did everything he said he was going to do. our dryer outlet is on the roof. He pulled everything out and showed me a picture of all the lint that was removed. It seems like he just left everything on the roof and the next day i had to get it all out of the pool and out of the bushes. It would have been nice if he had a way of disposing of all the lint rather than leave it on the roof and let it blow around the yard."

"I did my homework before selecting Jerry’s Roofing. Given the cost and importance of a project like this, I’m glad I got this one right. I saw they have been in business longer than anyone I found and had an excellent reputation. Even my coworkers and friends had great things to say about them. After checking out my roof, Jerry gave me a very fair quote that included more sheets of plywood than any of my other quotes. That really helped in my situation. Unfortunately, my roof was in worse shape than I realized and a lot of the wood had to be replaced. Fortunately for me, I selected the right company and these guys worked hard and late. Even though my roof damage was extensive, which really should not have been a shock to me considering the age, Jerry’s Roofing took care of us, and at a good price. The crew showed up on time and got started immediately. Very professional guys and obviously very experienced. They took the time to clean up and also explain to me what was going on with the project. Glad to have this repair completed. My new roof looks great! I would recommend Jerry's Roofing without hesitation to anyone. Many thanks!!!"

"The ancient adage that you get what you pay for is absolutely true. Mr. Don Hickman of Don Hickman Metal Roofs and his staff were absolute professionals. From the time they were contacted for a quote until the job was finished I was kept informed of every step of the process. Steve and his installation crew were respectful of the surrounding property, on time, patient with questions, and meticulous with their installation of the roof and repair of the chimney. After interviewing many contractors for this job my selection of Don Hickman Metal Roofs turned out to be 100% spot on. I would, and have, recommended Don and he is team to several members of our community."