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"Quick to schedule, quick to respond. Was able to answer all the questions I had as a first time homeowner."

"Hired to inspect a 30-year-old home we were purchasing. Rick and his wife were extremely nice and spent several hours on the inspection. The report provided was understandable, although took longer to receive than expected, which came close to causing a problem with our purchase deadlines. They found several very minor cost items listed on the report (toilet loose, electrical outlet malfunction), but failed for finding some big ticket items that we found after we purchased the house. They did not find rotted wood and leaking windows in one room; also, did not find foundation issues in the center of the house requiring us to have the home jacked up and joists reinforced. I brought their attention to some cracking while they did the inspection that was indicative of the foundation issues we have had to repair. When I brought the cracking to Ricks attention, he specifically said it was nothing to worry about. They were very nice and seemed thorough at the time, but I would not use them again. We have paid $10,000 in repair work for what was missed in the inspection. If these items had been found in the inspection, we would not have purchased the house."

"Mr. Gold was EXTREMELY thorough. That was so appreciated. He found things that would be missed if you're not trained to look for them. My realtor was impressed and stated she would use his services for other clients. And his pricing was the best all around. $400 for an almost 1900 sqft home. That was an awesome rate. His inspection report was detailed with pictures and arrows pointing to specific things as well as descriptions. Thank you for the piece of mind, knowing everything was covered."

"Mr Phillip was phenomenal. He was thorough, on time & very patient with me and my questions. Very professional and I am thankful to have had him during my process of buying my first home!"

"Very responsive agent! Truly LISTENED, responded to my questions and found the perfect product. Was also very honest about what he couldn't help with at this time. Felt like I was dealing with a friend."

"They are fine. Their price is very good and the hardware is holding up very well."

"Dwight was professional and friendly from the moment he arrived to do a home inspection for us. What stood out and was complimented by our realtor as well was the fact he brought in folding chairs for us to sit in because the house was empty. Even our realtor said she had never had an inspector do that and we were blown away by the thoughtfulness and customer service that showed. Dwight was extremely thorough and made sure to communicate prior to starting, during, and after the inspection. He went beyond explaining recommendations and elaborated in a way I could understand. He was patient while answering questions and overall an absolute pleasure to work with. Our report was emailed in just a couple hours following the inspection. I highly recommend A House on a Rock and thank Dwight for the wonderful experience he provided. "

"as advertised"

Virgina State Certified Home Inspector, 5000 inspections performed, in business 15 years, inspection reports produced same day, digital picture record provided, insured, Certified Inspector Member of American Society of Home Inspectors, Member of Virginia Association of Real Estate Inspectors.

"Inspection and treatment was done in March, 2019. In march, 2020, I paid the $125 annual renewal fee for inspection, treatment, and protection. Never heard a word from Loyal the rest of the year. In March, 2021, I received and invoice for another annual renewal and called to find out exactly what I was paying for. I was told it was for inspection and treatment and protection, and as soon as my payment was received they would call me to set up an appointment for the service rep. I paid another $125 fee and as of this writing cannot even get Loyal to respond to my numerous attempts to contact them. I have called via phone, attempted to email, posted on their FB page, and written and mailed a letter via USPS to no avail. Loyal has been and remains totally unresponsive to any attempt to get this resolved. My next step is to file a claim against them in small claims court. DO NOT EVEN CONSIDER USING THIS COMPANY FOR YOUR PEST CONTROL NEEDS."