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"Bevin was awesome! Great communication and great service!"

"Very professional and helpful. Would definitely call again!!!!"

"From the call to schedule the appointment to having the inspection done everything was top notch and professional. Ken showed up on time and was a true expert. He explained each step of the process and not only conducted a thorough inspection, but also provided tips and other useful information and advice that could help me as a home owner. Ken was personable, professional and everything you could possibly want from a home care professional. I highly recommend this company."

"Fantastic! Explained in detail each process! Personable! Friendly! Thorough!"

"Honest inspector who took his time and was very thorough. Thank you!"

"From start to finish we couldn’t have been happier! Adam worked with us through the process with our insurance company and was above and beyond helpful and knowledgeable. The professionalism, honesty and transparency that this team brings is top notch. Our new roof looks amazing, the crew was fast and efficient. The entire process was truly flawless. Thank you ARAC Roof It Forward!!!!!"

"Buyer beware—based on my personal experience, I cannot recommend Watertight Roofing for roof replacement. The communication with the company is poor, and attention to detail in their workmanship is lacking. I encountered numerous issues that were only resolved haphazardly. The owner stated to me that once the issues were resolved, I should call him to discuss the bill, which any reasonable person would interpret as an offer for a discount given the inconvenience. However, when the work was completed, I couldn’t reach him. The office informed me that the owner apologized for any misunderstanding and insisted that the original bill was fair. I paid the full amount immediately. Below, I’ve outlined my experience with supporting photos—ultimately, the decision is yours. Initially, the quote and communication with the staff over the phone were fine. However, my experience took a turn when the workers arrived for installation on 02/12/25. There was no introduction, no indication of who was in charge, and no communication with me at all. The crew started working without acknowledging my presence. I had some concerns, as I had recently installed fascia and soffit, and wanted to let the team know about the wood I had purchased for under the drip edge. Unfortunately, the crew didn’t speak English, and I struggled to find someone who could address my questions. After some back and forth, I finally spoke to someone who seemed annoyed by my concerns about the wood. He told me it wasn’t enough, despite me measuring it carefully. He also didn’t know whether the flat roof was being worked on, which struck me as odd. The crew worked long hours, from 7:00 AM to 7:00 PM, but it seemed they were more focused on finishing quickly than ensuring quality. Later, the owner, Sean, explained that no supervisor was present that day, which would have ensured proper communication. The roof installation itself was rough—at times, the noise was so intense it felt like something might fall through the ceiling. I’ve had two roofs installed previously, but never have I heard such loud “booms” or experienced the amount of vibration I did with Watertight Roofing. This caused cracks in the ceiling texture in my back bedroom and even nails to push through the ceiling in another room. The owner promised to send a drywall person to fix the damage, but while the cracked ceiling was repaired, it will never quite be the same. Another issue involved the metal flashing at the junction of my roof and flat roof. The flashing was bent and damaged from the fascia replacement. I assumed it would be replaced as part of the new roof, but after trying to communicate with a worker who didn’t speak English and trying to get help from the office, the flashing was only fixed after some back and forth. The worker seemed upset by my call to the office, and the flashing was hammered flat and poorly repaired. It was eventually changed. During this process, my new fascia got scratched, and a piece of the drip edge was left sticking up, which I had to fix myself. To make matters worse, during the removal of the old drip edge, a five-foot section of my soffit, in the front of my house, was torn off and discarded in the dumpster. Where the soffit was torn off it created a noticeable gap between two fascia pieces on the edge. No one inspected the job when they were done, and I had to follow up with the office to get the soffit fixed. Even after that, the work was sloppy. The screws in the wood weren’t countersunk, so now I have to do that myself, along with filling in the holes and painting. The caulking job was also poorly done—rather than properly sealing the gap between the fascia pieces, they just filled it with caulk. The roofing crew left behind a lot of materials on the side of my driveway with no communication about whether they were mine or if someone would pick them up. After the installation, I had to clean up tar and finger marks from the drip edge around the house, cutting my finger in the process, and pick up small pieces of trash from my roof. I emailed the office outlining these issues, and the owner finally contacted me to set up a meeting. He was an hour late and had the office call to notify me. When he arrived, he admitted that communication had been poor and he did not have a supervisor on property during the installation. He promised to fix the issues. He told me not to pay the bill until everything was completed. He mentioned it would take about a week and a half to finish everything. Fast forward to today, 03/12/25—one month later—I paid the full bill. After sending pictures to the owner on 03/06/25 and following up on 03/11/25, I received an email from the office stating that the owner felt it was fair to maintain the original bill, and that they addressed the issues. The owner never contacted me directly and clearly had no intention of speaking to me. In the end, I had to deal with poor communication, a lack of supervision, incomplete repairs, and many frustrating tasks that I had to handle myself. I was patient and understanding, but my family and I have had a thoroughly unpleasant experience with Watertight Roofing. While I now have a roof, I don’t believe anyone should have to go through the same ordeal we did. Please consider this review before making a decision—hopefully, you can avoid the same frustration we faced."

"I had a small project to fix some relatively minor storm damage and remove the pool solar heating panels. Miguel came out to provide the estimate within a couple days of first contact. It was a small job, so he personally did the work over two days. He notified me of his comings and goings, cleaned up after himself, and the roof looks great again. He was also able to do some minor fascia repair (additional cost, of course) along the way. I'll definitely use John Hogan Roofing next time I need roof repairs."

"He did a fantastic job, was punctual and got us the report sooner than expected."

"Representative came to estimate new asphalt roof and soffit repair. First told us the would not reattach our gutters because the holes won’t line up. Then said they could repair the tea soffits because of our pool cage. I asked how a company that sells and installs gutters can’t simply reattach ours and she had no answer . Also asked why an experienced contractor remove a dozen screws holding the pool cage to the roof then reattach them she said they just don’t do that work. Finally she gave us an estimate of over twice as much as two other companies. This is twice as much for one third less work given what they can’t do. Urge people avoid this company."