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"Hired to inspect a 30-year-old home we were purchasing. Rick and his wife were extremely nice and spent several hours on the inspection. The report provided was understandable, although took longer to receive than expected, which came close to causing a problem with our purchase deadlines. They found several very minor cost items listed on the report (toilet loose, electrical outlet malfunction), but failed for finding some big ticket items that we found after we purchased the house. They did not find rotted wood and leaking windows in one room; also, did not find foundation issues in the center of the house requiring us to have the home jacked up and joists reinforced. I brought their attention to some cracking while they did the inspection that was indicative of the foundation issues we have had to repair. When I brought the cracking to Ricks attention, he specifically said it was nothing to worry about. They were very nice and seemed thorough at the time, but I would not use them again. We have paid $10,000 in repair work for what was missed in the inspection. If these items had been found in the inspection, we would not have purchased the house."

Founded in 1991, Primex Mortgage Corporation is based in Rockville, Maryland. Our single minded focus is to exceed your every expectation, . . . rate, service, ease of process and your peace of mind . . . and bring your transaction to a stress free conclusion. Once your loan has closed, we will monitor your interest rate for possible improvement, for as long as you are a Primex client. Primex Mortgage Corporation - NMLS #181630 (www.nmlsconsumeraccess.org) Licensed by Maryland Department of Labor, Licensing and Regulation #1976, Virginia State Corporation Commission #MC-780, Washington D.C. Banking Bureau #MLB181630 and State of California Bureau of Real Estate #01503037

"Very responsive agent! Truly LISTENED, responded to my questions and found the perfect product. Was also very honest about what he couldn't help with at this time. Felt like I was dealing with a friend."

"They are fine. Their price is very good and the hardware is holding up very well."

"as advertised"

"Excellent would use again"

"Inspection and treatment was done in March, 2019. In march, 2020, I paid the $125 annual renewal fee for inspection, treatment, and protection. Never heard a word from Loyal the rest of the year. In March, 2021, I received and invoice for another annual renewal and called to find out exactly what I was paying for. I was told it was for inspection and treatment and protection, and as soon as my payment was received they would call me to set up an appointment for the service rep. I paid another $125 fee and as of this writing cannot even get Loyal to respond to my numerous attempts to contact them. I have called via phone, attempted to email, posted on their FB page, and written and mailed a letter via USPS to no avail. Loyal has been and remains totally unresponsive to any attempt to get this resolved. My next step is to file a claim against them in small claims court. DO NOT EVEN CONSIDER USING THIS COMPANY FOR YOUR PEST CONTROL NEEDS."

"Great, fast, and affordable."

"Showed up promptly and installed the system quickly and professionally. I would definitely recommend them."

"Terrible company. They are not upfront about cost of services and tack on additional fees without informing you. This is a company that is only after the money and hook you into a contract. The product is not even very effective. I have watched them perform the service via my home security system while I have been away and the yard guard is a joke. They casually apply it around the perimeter of your home, but isn't it intended to guard your entire yard? This company is a joke. Never again."