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"Throughly inspected home relatively priced"

"Chris is incredibly thorough, professional, proactive, and well-informed. We learned so much during the inspection, not only about what was good/bad, but how to maintain and repair things we'd never even thought about. Chris was a joy to work with!"

"Home Genius Answered my warranty call on my roof I had a concern with a leak behind my gutters Angel Martinez the Service Technician, came out to inspect and found the root of the problem, he was very kind and knowledgeable throughout the process. I am happy at the response time that Home Genius had and came to address my concern"

"Chris was extremely knowledgeable in regards to any question that we asked. He was thorough in his inspection taking his time and often double checking. He communicated throughout the entire inspection all the while maintaining a pleasant and professional demeanor. He even took the time to sit down and address any question we had in addition to all the question we had already asked. He did not just tell us the answer in instances where he could show us he did so. Chris also provided us with a wonderful handbook. On the next day I called him after reading the report and he took the time to go over each item I did not understand. He made an otherwise nervous and stressful experience much easier. I would definitely hire this company again, as well as recommend to others."

"Our review is based on the purchase (part 1) for replacing siding for both side of our home. Jacob L. was very professional, on time, and honest. He knows what he is selling. We learned a lot about our home during his presentation. Before we bought our home we paid for a professional home inspection. We thought our house inspector was very good but he did miss something---the siding on the sides of our home was installed extremely bad. Jacob pointed out so much that we just didn't know and should have be caught during our home inpection. Thanks Jacob!!"

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Aiden and Sam inspected my roof and helped me with claim process, great team and company, highly recommended"

"They explained exactly what they would do, including the timeframe, and then delivered exactly what they promised. All their folks who worked on my home were professional and competent. We love the new doors."

"My B rating was due to a miscommunication regarding the day the work would take place. I mailed my down payment in and next thing the supplies were delivered so i had to call to confirm the day of installation. Only other thing is I would suggest they sweep area with a magnet. Although they did a good clean up job I did have to pick up a lot of nails and a bush was damaged but should be okay. I did expect some minor damage to flower beds since i have several against the house."

"EDGE did a very extensive inspection of our house looking for energy savings. We hired them to add insulation in attic and make other improvements. We had 4 guys working here for about 6 hours."